Terms of service
OVERVIEW
Welcome to Aurevia. The terms “we”, “us” and “our” refer to Aurevia. Aurevia operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Aurevia is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you have provided consent for any minor dependants using the Services under your supervision.
To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information such as your email address, billing, payment and shipping information. You represent that the information you provide is accurate, current and complete.
You are responsible for maintaining the security of any account credentials and for activity conducted through your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate descriptions and representations of our products. However, colours, appearance and other visual characteristics may vary depending on your device and display settings.
Product descriptions, specifications, availability and pricing may change at any time without notice.
Aurevia Smart Ring health and wellness features, including heart-rate, blood-oxygen, sleep and activity tracking, are intended for general wellness and fitness purposes only. They are not intended to diagnose, treat, cure or prevent any medical condition and should not replace professional medical advice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Aurevia reserves the right to accept, decline or cancel an order where reasonably necessary.
Your order is not accepted until payment has been successfully processed and the order has been confirmed.
Please review your order carefully before submitting it. Once processing or fulfilment has begun, we may be unable to cancel or modify your order.
If we need to change, decline or cancel an order, we will attempt to contact you using the email address, phone number or billing information supplied with the order.
Purchases are subject to our Return and Refund Policy, available through our website.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions may change without notice. The price charged will be the price displayed at the time your order is placed.
Unless otherwise stated, prices may not include applicable taxes, customs duties, import charges or other fees imposed by local authorities.
You agree to provide accurate and complete billing and payment information and to update such information when necessary.
By submitting payment information, you represent that you are authorised to use the selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Orders are subject to our Shipping Policy, available through our website.
Processing and delivery times are estimates and are not guaranteed. Delays may occur due to carriers, customs processing, weather, public holidays, high order volumes or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. If you notice an error in your address, contact us as soon as possible at aureviawear01@gmail.com.
Nothing in this section limits any rights you may have under applicable consumer protection law.
SECTION 6 - INTELLECTUAL PROPERTY
The content available through the Services, including our branding, text, graphics, images, designs and other materials, is owned by or licensed to Aurevia or its service providers and may be protected by applicable intellectual property laws.
You may use the Services for personal and non-commercial purposes only.
You may not reproduce, distribute, modify, republish, sell or exploit protected material from the Services without appropriate permission.
Shopify and any other third-party names, logos or trademarks appearing through the Services remain the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools or services supplied by third parties that we do not control.
Such tools may be provided “as is” and “as available”. Your use of third-party tools is subject to the relevant provider’s terms and policies.
We may introduce new features, tools or services in the future, and those features will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites or services.
We are not responsible for the accuracy, content, products, services, privacy practices or policies of third-party websites.
If you access or purchase from a third-party website, you do so subject to that third party’s terms and policies.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Aurevia is powered by Shopify, which provides the ecommerce technology used to operate our store.
However, purchases made through our store are made directly with Aurevia. Shopify is not the seller of Aurevia products and is not responsible for the products purchased through our store.
SECTION 10 - PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy, which is available through our website.
Because our store is hosted by Shopify, certain information may also be collected and processed by Shopify and other service providers in order to operate the Services, process payments, fulfil orders and provide store functionality.
SECTION 11 - FEEDBACK AND REVIEWS
If you submit reviews, suggestions, ideas, photographs, comments or other feedback to Aurevia, you grant us permission to use that material for purposes connected with operating, improving and promoting the Services, subject to applicable law.
You represent that you have the necessary rights to submit such material and that it does not infringe the rights of another person.
You must not submit unlawful, misleading, abusive, defamatory, obscene or malicious content.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.
We reserve the right to correct errors, update information or cancel orders affected by material errors, subject to applicable law.
SECTION 13 - PROHIBITED USES
You may not use the Services:
- for unlawful or fraudulent purposes;
- to violate applicable laws or regulations;
- to infringe intellectual property or privacy rights;
- to transmit malicious software or harmful code;
- to harass, threaten or harm another person;
- to send spam or misleading communications;
- to impersonate another person or entity;
- to interfere with the security or operation of the Services; or
- to collect personal information about others without authorisation.
We reserve the right to restrict or terminate access where these Terms are violated.
SECTION 14 - AUTOMATED ACCESS
Automated systems, bots, agents or scraping tools may not access or interact with the Services in a way that bypasses security measures, interferes with normal operation, misrepresents automated activity as human activity, or violates applicable law.
We may restrict automated access where reasonably necessary to protect our store, customers or systems.
SECTION 15 - TERMINATION
We may suspend or terminate access to the Services where reasonably necessary, including where these Terms are violated.
Any obligations or liabilities incurred before termination will continue to apply.
Sections that by their nature should continue after termination will remain in effect.
SECTION 16 - DISCLAIMER OF WARRANTIES
The Services and products are provided subject to all rights and guarantees that cannot legally be excluded.
To the fullest extent permitted by applicable law, we do not guarantee that the Services will always be uninterrupted, error-free or available.
Information provided through the Services is for general informational purposes and should not be relied upon as professional medical, legal, financial or other specialist advice.
The wellness-tracking functions of the Aurevia Smart Ring are not medical diagnostic tools.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Aurevia and its service providers will not be liable for indirect, incidental, special or consequential losses resulting from the use of the Services or products.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.
SECTION 18 - INDEMNIFICATION
To the extent permitted by law, you agree to indemnify Aurevia and its service providers against third-party claims arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person’s rights.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
Failure by Aurevia to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with the policies published on our website, constitute the agreement governing your use of the Services.
SECTION 21 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent.
We may transfer our rights or obligations where permitted by applicable law.
SECTION 22 - GOVERNING LAW
These Terms and any separate agreements through which we provide the Services will be governed by the applicable laws of the jurisdiction in which Aurevia operates, subject to any mandatory consumer protection laws that apply in the customer’s jurisdiction.
SECTION 23 - HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO THESE TERMS
We may update these Terms from time to time by publishing an updated version on our website.
Where required by law, we will provide appropriate notice of material changes.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms, subject to applicable law.
SECTION 25 - CONTACT INFORMATION
Questions regarding these Terms of Service can be sent to:
Aurevia
Email: aureviawear01@gmail.com
For order, shipping, return or general customer service enquiries, please contact us at aureviawear01@gmail.com